Every day, we make judgments about the things we see and experience. “A nice restaurant,” “a friendly staff,” or “service is kind of slow.” It’s natural to believe what you feel and hear and see. But we often forget there are often factors at play – with people and with businesses – that are at […]

Payola I ask a lot of questions, partly because I’m naturally curious and partly because I’m skeptical. I agree with Seth’s opinion that people’s perceptions are easily manipulated, and rarely do people draw their own conclusions. Too often we succumb to the herd mentality and go along with what we hear others say. Success doesn’t […]