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Privacy Policy

Zilli Hospitality Group (ZHG) — Privacy Policy (Excerpt: SMS / Text Messaging)

Last updated: 05/25/2025

At Zilli Hospitality Group (ZHG), we are committed to protecting your information and using it only in ways that support your relationship with us. This section outlines how we collect, use, and safeguard SMS/text-messaging data.

Information We Collect

  • Mobile phone number you provide.

  • Message content exchanged with your Sales Consultant.

  • Metadata such as timestamps and delivery receipts.

How We Use It

We use SMS data only to plan, confirm, or update details about your event, and to provide related support.

  • Message frequency: up to 4 messages per month.

  • Standard message and data rates may apply.

Legal Basis

Your explicit consent (e.g., replying YES/START or opting in via web form) is the legal basis for processing SMS data.

Opt-Out & Help

  • To opt out: reply STOP at any time. You will receive a confirmation of cancellation and no further SMS messages.

  • For help: reply HELP, email privacy@zillihospitalitygroup.com, or call 262-547-9447.

  • You may also request a copy or deletion of your SMS data through the contact information above.

Security & Retention

  • SMS conversations are stored within Microsoft Teams and protected with administrative, technical, and physical safeguards.

  • We retain SMS opt-in records and message history for 24 months, unless a longer period is required by law or for dispute resolution.

Data Sharing

  • We will not sell, rent, or share your mobile phone number or opt-in data with third parties for marketing purposes.

  • We may disclose mobile numbers to service providers (e.g., carriers or messaging vendors) only as necessary to deliver SMS messages. These providers are contractually prohibited from using your data for their own marketing.

Full Terms

For complete details, please review: